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Starting Itinerary from Smartpoint

To start Itinerary, type the command #ITIN in your Smartpoint Window. An Active Booking File needs to be open.

Itinerary will open in an external Smartpoint window.

If you experience a problem when starting Itinerary and you get the response CHECK ACTION CODE after the command #ITIN, please do the following:

Step 1

Error CHECK ACTION CODE is received after #ITIN.

 

Step 2

Type and send the command #DELETEPLUGINCACHE.

 

Step 3

You will get the response Plugins Cache file deleted.

 

Step 4

Type and send the command #RESTART which will close and open the Smartpoint window. Then type and send the command #ITIN again.

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5 Comments

  • 0
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    Binham Travels (IATA)

    instal done but not working commands 

  • 0
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    George Thomas

    There seems to be some problem with the #ITIN where do so does nothing but returns "CHECK ACTION CODE". Finally deleting the user data dir of Travelport solved it. isn't there a better way to accomplish this ?

  • 0
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    Arthur Davtian

    I get message back with "check action code" and have try everything but stil not working. Know somebody solution?
    thank you!

  • 0
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    Wong, Chris

    I did follow the installation instruction. When I key in #ITIN, there was an error message " EXECUTABLE PATH IS NOT VALID".

  • 0
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    George Thomas

    None seems to be working as advised. but deleting the SP directory from the USER data directory solves it.

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