The GEM is a Smartpoint / Galileo Desktop addon that quick and safe exchanges and reissues tickets.
Download the latest GEM version.
Before installation turn of Smartpoint and Galileo Desktop, please.
Run gem_current.exe from Download directory.
Start the installation with the Install button.
Finish installation with the Close button.
Now you can run GEM from Smartpoint or Galileo Desktop.
The shortcut key is #GEM.