Please keep in mind that Itinerary supports the SUR segment syntax recommended in MyTravelport document here.
Here is a quoted part of it:
REQUEST LIMOUSINE SERVICE FROM EMIRATES (EK)
You can request a chauffeur drive or bus service with Emirates.
Refer to the following example formats.
Chauffeur drive service on departure (CDD)
The passenger is departing Dubai on EK502. Pick up is required at 0900.
0SUR EK NN1 DXB 12NOV-/CDD/EK0502/12NOVDXBBOM/YYY.P/U 0900HR FLAT308 PIZZA HUT BLDG 042033077H SATWA DUBAI
Bus service on arrival (BSA)
The passenger is arriving Dacca on EK582. Pick up is required at 0900.
0SUR EK NN1 DAC 12NOV-/BSA/EK0582/12NOVDXBDAC/YYY.P/U 0900HRS DAC APT D/O CGP BUS STAND
Note: If the address exceeds 64 characters, add it in Vendor Remarks. For example: V.AEK*PU HILTON HOTEL ROOM NO. 1222 DO DXB APT AT 1200HRS
The following service codes are available:
- YYY - POS (point of sale) where the ticket is issued
- CDD - Chauffeur drive service on departure
- CDA - Chauffeur drive service on arrival
- BSD - Bus service on departure
- BSA - Bus service on arrival
Note: If CDD/CDA/BSD/BSA is on request, be sure to advise your passenger that the service will be confirmed subject to availability.
If you have more than one passenger travelling on the same flight, but require chauffeur drive service with different address details, it is recommended that you book the passengers in separate Booking Files.
Points to note:
- Always add the telephone number of the location from where the passenger will be picked up
- Add the room number if the passenger will be picked up from a hotel
- Always specify the pick up time
- Add the EK flight number as 4 figures, e.g. EK0502
- Requests must be made at least 48 hours before departure. Any requests within 48 hours are subject to confirmation.
- Be sure to cancel the request if it is no longer required
- Requests must be made using the airport code, and not the city code, e.g. 0SUR EK NN1 LHR 12NOV-/CDA/EK0001/12NOVDXBLHR/DXB.P/U..
- Chauffeur drive request will be cancelled if relevant segments are waitlisted or the PNR is not ticketed
- The service is not applicable for unaccompanied minors (UMNR) or for passengers obtaining tickets on departure
- Passengers travelling on code share flights are not entitled to complimentary chauffeur drive service
- Add the mobile phone number in the limo request to EK, as this is required by EK: e.g. CDD/EK0502/12NOVDXBBOM/YYY.P/U 0900HR FLAT308 PIZZA HUT BLDG 042033077H SATWA DUBAI M.3249722222